“A”s to Your Frequently Asked “Q”s
Benevity-ites are a rather curious bunch, and we’re willing to bet you have lots of questions. The fact that you clicked on this link is a pretty good indicator that you have at least one! Here is a list of commonly asked questions. We’re adding to these on a regular basis, so please let us know if there are questions you have that are not covered here.
Q: What time should I be ready on my first day?
A: Please arrive to HQ or the Barcelona office in time for your first session, as specified in your welcome email. Once you receive your laptop, you will see Google Calendar invites from our People Team with the Launchpad schedule. For more details on what to expect, check out Your First Week.
Q: What is the dress code in-office?
We have no specific dress code, and encourage NewBs to come as you are!
Q: How will I get my laptop and equipment?
A: You will receive your laptop in office on your first day.
If you are attending Launchpad virtually or after your first day has passed, you will have already received your laptop and equipment by your first day.
Q: How should I get my forms to you?
A: During your first week, you will receive instructions on where to submit your forms electronically. There is no need for physical copies.
Q: What should I do if I need accessibility accommodations for Launchpad?
A: We want your Launchpad to be a great experience for you! If you need any accommodations to help you get the most out of your first week with us, make sure your recruiter knows ahead of time so we can have whatever you need ready.
Q: How do I log into my new laptop when I get it?
A: You will have tech set up sessions with our IT team during Launchpad to not only log you in, but set up your applications and workspaces for success.
Q: What time does Launchpad run?
A: The timing may be different depending on location. For those attending in Calgary, Launchpad days generally run from approximately 8 a.m. to 5 p.m. local time. For those attending in Toronto and Barcelona, Launchpad days often start and end later, to accommodate multiple time zones. You will receive further details from our People team.
Q: What are my benefits like?
A: During Launchpad, we will have a comprehensive session to walk you through your benefits. We will be happy to answer any questions you have then!
Q: What do I need to bring for my first day?
A: Bring your enthusiasm, we’ll take care of the rest!
Q: Can I bring my dog to the office?
A: Our offices in Calgary, Toronto, and Barcelona are dog-friendly, however, we do have guidelines including things like ensuring your dog has a friendly temperament and is always on a leash.
Launchpad week is very busy - leave your pup at home this week!
Q: Is there coffee at the office?
A: Yes, there is coffee and tea available on each floor at our offices.
Q: What if my question wasn’t answered here?
A: If you still have questions about something we didn’t cover, don’t hesitate to reach out to your recruiter or launchpad@benevity.com. And please let us know so we can add it to the page for future Benevity-ites!
Calgary Office FAQs
Q: I am driving to the Calgary office. Where can I park my car?
A: Good news! Parking is complimentary on your first day. You're welcome to park in the pooled parking areas on P3 and below in the Meredith Parkade. The pooled stalls are available on a first come first served basis, and are located between stalls 163 and 223 and indicated with a Benevity logo (make sure it's got the logo as we don't have all of the stalls!).
The parkade is attached to the Benevity building near the intersection of Memorial Drive and Edmonton Trail. Enter the parkade at the back of the Meredith building.
Q: I am biking to the Calgary office. Where can I park my bike?
A: We have a bike room at our Calgary office. Once you receive your access card on your first day, you will be able to unlock it. Most choose to bring an additional lock to secure bikes to the wall hangers. There are lots of spots to hang or lean your bike around the room, and you'll find Benevity-ites tend to stock the room with spare parts, pumps, etc.
Toronto Office FAQ
Q: How can I get to the Toronto office? Is there parking?
A: Paid public parking is available in the MetroCentre/Roy Thomson Hall parkade with a $20 daily maximum. You can pay for parking at the machines by the elevators or each exit gate (you’ll learn more about the office parking on your first day!).
If arriving by public transit, our office is conveniently accessible via the PATH Connection, an 11-minute walk from Union Station, or a quick 4-minute walk from TTC St. Andrew Station.
Travelling NewBs FAQ
Q: How do I get to and from the airport to my accommodations?
A: You can use a Rideshare app, taxi or public transit. We will share with you how to submit receipts to expense travel costs during your first week.
Q: How far is the Calgary office from my accommodations?
A: Your accommodations will be approximately a 10 minute walk from the office.